Good service

Super Happy with our service and financial Help. Conrad A Neumann Helped us get a great Deal and made our purchase 100% Great 👍 Team was 100% we will be purchasing more from here.

Jason and the rest of the crew did an excellent job on the air bag recall.

No question in my mind Dwayne Lane Arlington Chevrolet deserves 5 stars. This was my first time buying a car and i could not have asked for a better experience. From the time I first contacted Dwayne Lane with interest in buying a car, to having a routine pre-road trip inspection, the service and care has blown me away. The salesmen were very welcoming, courteous, and informative. As a first time car buyer, I didn't know all of the specific questions to ask and the salesmen were very open and forthcoming about offering answers to common questions that I didn't think to ask. Then, for financing, I did my own research and came in with a plan to use the best lender I found. But Jake, the finance manager, was able to find me a much better rate, even better then NFCU. I am now planning on moving to CA and wanted to get my car checked before the long road trip. Their service has been absolutely AMAZING. Very courteous and thorough. I have full faith in the work they're doing and am disappointed I wont be in the area to have them service my car in the future. If this is your first, or last, time buying a car, go to Dwayne Lane!

Before retirement, one of my jobs was working in advertising & Customer Service ... so I confess I'm a 'jaded person' when it comes to sales. What an incredible experience! Our Rep Riley Neumann was INCREDIBLE. DAYS of graciously answering our million questions online, in text & on the phone (we were calling from Canada). ~ What totally sold us on this dealership was Riley's Colour Board of Fame ... pictures that customer kids had done for him. With a display like that in a business ... the company had to have a heart, & Riley proved it. The car we bought spoke for itself ... Dwayne Lanes totally restored my faith in mankind & proved that not all car dealerships are the same. Ask for Riley, purchase with confidence.

Amazing people! No pressure sales and honest employees

I want to say Tom W. did a great job accommodating to get my truck in for service in a emergency situation. Had a coil pack fail on the #4 cylinder which rendered the truck non operational. He told me they were about a week out for service but would do whatever he could to try to get it done. To my surprise he was able to get my truck back to me the same day! Awesome Job!

Needed a oil change, they got me in right away , I asked how I can use my Chevrolet points , they jumped right on it , that helped alot to pay for my oil change , thank you all very much

Steve was very helpful and I would ask for him the next time I need service. Thanks for providing a shuttle service to take me to and from Port Susan,

Easy, quick, had the car I wanted at a great price.

had a problem with a oil drip and they cleaned it up . Also my anti theft light came on and it wouldn't start and Jason and his team magically fixed the problem. Thanks to him and his crew.

The service was great!

Surprisingly, great selection for dealerships being sold out right now

Andrew Smith gave us great customer service and Susan was extremely helpful with the paperwork... over excellent job. Shiut to Matt also

Service greeting with Tom was perfect. Couldn't ask for anything better. He was able to check me in timely. Provided an ETA and made sure all issues were being addressed. The service dept. provided fast efficient service. Work was completed sooner than expected.

Great customer service from people I met onsite.. Salesman that I spoke on the phone prior to coming did talk way too much, and didn't provide much useful info other than being annoying... Good thing he was out of office when I came in.. lol. Saved me like 1 hour I bet, listening to him.

Couldn't be more pleased with ordering a new truck from Riley here. He made it sooo easy for me. Super pleased with the entire process so far. Highly recommend going here and talking to him. Thx

My experience was 100% good! The service was fast, thorough and was reasonably price.

Drew, James and everyone were so nice and they helped me make sure my purchase was just right. I sent the quote on the build to 3 dealerships, Drew called first, the second called a week later, basically told me it was impossible to get this car and then continued to try to sell me used versions of the make and model I wanted but not with the bells and whistles I wanted and the third never contacted me. Not impossible because she's parked right out front. Thanks Drew, James and team. Early bird gets the worm.

On Saturday, April 04, 2022, I bought 2022 Chevrolet Bolt EUV. Excellent Service by Riley A. Neuman and Team. Recommended.

This service department is wonderful to deal with! Jason kept me informed about my car and Spencer was terrific taking me home after drop off and picking me up to get me back to pick up my car.

Tom helped get my custom truck to the right mechanic for work, rear end no longer leaks. Thanks!

I have been coming to your dealership for many years. I can't say I've ever been disappointed. The staff is always friendly and professional. I did see several faces that were new to me this time. Thank You and keep up the good work,

You want your vehicle fixed correctly the first time. There are closer Chevy dealerships, but I go the extra mile to have my truck serviced here.

My experience is quite delightful state-of-the-art vending machines free water and a lot of smiles.😁